Contact us

We're happy to help with questions about your account, your subscription, billing, or how to use Resident Fire Safety.

What we can help with

• setting up a building and entering its details;
• downloading and printing your resident leaflet and notice;
• the issue record and CSV export;
• subscriptions, receipts and cancelling; and
• privacy questions and data requests.

What we can't help with

We can't give fire safety or legal advice about a specific building, and we don't carry out fire risk assessments or fire door inspections. For those, use a competent professional: a fire risk assessor on a recognised register or third-party certification scheme, or a certificated fire door inspector.

In an emergency, always call 999.

Get in touch

Email: [Contact email]

We aim to reply within 2 working days.

Postal address:
Lytchett House
13 Freeland Park
Wareham Road
Lytchett Matravers
Poole
Dorset
BH16 6FA

Resident Fire Safety is a trading name of Barnaby George.

For how we use your personal information, see our Privacy policy. For the terms of the service, see our Terms.